Privacy and Cookies
How we collect, use and protect your personal data, and how we use cookies (UK GDPR & PECR).
Who we are
Pop Nippon Ltd trading as POP Nippon Productions is the data controller for information collected through this website and our events. When you use our site or buy tickets, we may collect: the information you give us (such as your name, email address, billing details and any access or dietary requirements you share when booking), information about how you use the site (pages visited, and cookies that help the site work and tell us which pages are popular), and information needed to run our events safely (such as ticket records and, where relevant, trader and press details). We only collect what we need, and we'll always explain why in our full privacy notice.
Who handles your information
The organiser’s existing privacy policy identifies POP Nippon Ltd as the data controller and describes handling personal, contact, ticket, trader-application and financial information, including through third-party payment processors. Read the full policy below for details and contact options.
What we collect
POP Nippon Ltd is the data controller for information collected through this website and our events. When you use our site or buy tickets, we may collect: the information you give us (such as your name, email address, billing details and any access requirements you share when booking), information about how you use the site (pages visited, and cookies that help the site work and tell us which pages are popular), and information needed to run our events safely (such as ticket records and, where relevant, trader and press details). We only collect what we need, and we'll always explain why in our full privacy notice.
How we use your information
We use your information to run our website and events properly: to process ticket bookings and trader applications, to answer your enquiries and support questions, to keep you up to date with event information you've asked for, and to keep everyone safe at our events (for example safeguarding and security checks). We'll also use it to promote the event through photography and filming as set out in our Entry Policy. We only use your information where we have a proper reason to do so, and we never sell it to anyone.
Cookies we use
Our website uses a small number of cookies: essential ones that make the site work (like remembering what's in your basket as you buy tickets), and simple analytics cookies that tell us which pages are popular so we can make the site better. You can control or delete cookies through your browser settings at any time, and the site will still work, though some bits, like ticket checkout, may be smoother with them on.
Sharing your information
We only share your information where we need to, and with a limited set of people: our payment and ticketing providers (such as Eventbrite) so your booking can be processed, the venues hosting our events where it helps us keep things safe, and professional advisers or authorities where the law requires it. Anyone we share with must look after your information properly and only use it for the job in hand.
How long we keep your information
We keep your information only as long as we need it: booking and ticket records for as long as necessary to run the event and handle any follow-ups, marketing preferences until you tell us to stop, and anything required by law (like accounting records) for the period the law sets. After that, it's securely deleted.
Your rights
You have rights over your information under UK data protection law. You can ask for a copy of what we hold, ask us to correct anything that's wrong, ask us to delete it, object to or restrict how we use it, and withdraw consent where we rely on it (like marketing emails). To do any of this, contact us through www.gameologyuk.com and we'll sort it out. If you're not happy with how we've handled your request, you can complain to the Information Commissioner's Office at www.ico.org.uk.
Changes to this policy
We may update this policy from time to time, for example when we launch new events or features. Any changes will appear on this page, so it's worth checking back now and then.